Privacy Policy

1. Information We Collect

At Barrios A2I, we collect information that you provide directly to us when using our AI orchestration platform and services. This includes:

• Account information (name, email, company details)
• Usage data and analytics
• API usage and query logs
• Technical information (IP address, browser type, device information)
• Communication preferences and support inquiries

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and security alerts
• Respond to customer support requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues

3. Data Security

We implement industry-standard security measures to protect your data:

• End-to-end encryption for data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• SOC 2 Type II compliance
• Role-based access controls (RBAC)
• Multi-factor authentication (MFA) for all accounts

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you close your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal compliance.

5. Third-Party Services

We may share your information with third-party service providers who assist us in operating our platform, including:

• Cloud infrastructure providers (AWS, Google Cloud)
• Analytics services
• Payment processors
• Customer support platforms

All third-party providers are contractually obligated to maintain the confidentiality and security of your information.

6. Your Rights

You have the following rights regarding your personal data:

• Access and receive a copy of your data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

7. GDPR & CCPA Compliance

Barrios A2I is committed to compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We respect your privacy rights and provide mechanisms to exercise those rights through our platform or by contacting us directly.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: